Fulfillment Policy

This Fulfillment Policy outlines the process, timelines, and operational structure for our custom kitchen and bathroom remodeling design consultations and project planning services provided by kitchenremodelhub.

1. Nature of Services & Deposit System

kitchenremodelhub provides bespoke design consultation and project planning services across Europe.

Deposit Booking: All prices listed on our website represent initial service deposits required to secure a dedicated design consultation slot and initiate intake form review.
Custom Service Model: We provide professional design and consultation services. This website does not offer, sell, or dispatch physical items, tangible goods, retail inventory, or ready-made products.

2. Consultation & Delivery Process

Service fulfillment proceeds through clear, structured stages:

Step 1: Deposit Submission & Intake Form: Upon completing the deposit payment on our website, you will receive an immediate automated order confirmation email containing your booking details and a link to complete the detailed project intake form.
Step 2: Project Assessment: Within 1 to 2 business days of submitting your completed intake form (including floor dimensions, photo uploads, and functional preferences), our design team reviews the parameters and assigns a dedicated consultation lead.
Step 3: Bespoke Design Delivery: Digital design proposals, customized layout options, and project specification documentation are compiled and delivered directly to your provided email address within 5 to 7 business days following intake confirmation.
Step 4: Review & Refinement: Clients may request adjustments or schedule follow-up virtual consultation calls as outlined in their selected deposit scope.

3. Timelines & Execution

Digital Delivery: All service deliverables, including design concepts, layout guides, and material recommendations, are transmitted digitally via email.
Scheduling Dependencies: Fulfillment timelines commence upon our receipt of complete and accurate intake form information from the client. Delays in providing necessary project dimensions or property details may adjust the scheduled delivery timeframe.

4. Cancellations & Service Adjustments

Cancellation Prior to Work Commencement: Clients may cancel a booking within 24 hours of deposit payment, provided initial design evaluation or intake assessment has not yet commenced.
Service Modifications: Requests to modify project scope or property parameters must be submitted via email prior to the delivery of preliminary design files.

5. Contact Information

For questions concerning fulfillment schedules, intake submissions, or service progress, please contact our support team at:

Email: bathroom@kitchenremodelhub.com